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2nd / 3rd Line Support Engineer

Hayes, South East
£30,000 to £35,000
Job Type
8 Sep 2022

2nd / 3rd Line Support Engineer

Hybrid working

Our client, who are a leading logistics organisation have an exciting opportunity for a 2nd/3rd Line Support Engineer, They require an experienced infrastructure professional to join their IT Infrastructure & Security team. The successful candidate will join a team of IT specialists dedicated to delivering secure IT services to 65 sites located in 20 countries in the EMEA region.

Essential Skills:

  • Experience working in a similar 2nd/3rd line role.
  • M365 Certified: Fundamentals (MS-900) or willing to self-fund/study during probation period
  • ITIL Certified to at least Foundation level or willing to self-fund/study during probation period
  • Excellent interpersonal skills and the ability to work effectively with a wide range of people in
  • a diverse community.
  • Self-motivated with keen attention to detail, able to operate in an often fast paced
  • environment.
  • Experience with patching, build reviews, QA and security hardening of servers and end-points
  • Ability to create and maintain in-house knowledge base

Demonstrable Skills

  • M365 suite: O365, Azure AD, SharePoint and Intune - must have administration experience
  • Windows Management: AD, Group Policy, DNS and DHCP
  • VMware: Managing and Creating VMs
  • Windows Server: Managing and building 'bear metal' servers
  • Veeam Back-up and Replication experience
  • M365: Defender for Endpoint experience
  • PolicyPak experience
  • PrintX experience
  • Security Certifications: CISSP, SSCP. CompTIA Security+ or equivalent
  • ISO27001 or other Information Security frameworks

2nd / 3rd Line Support Engineer

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

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  • Job Reference: 707326836-2
  • Date Posted: 8 September 2022
  • Recruiter: Proactive Appointments
    Proactive Appointments
  • Location: Hayes, South East
  • Salary: £30,000 to £35,000
  • Sector: I.T. & Communications
  • Job Type: Permanent