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Customer Service Advisor Temp to Perm

Location
Warwick, Warwickshire
Salary
£9.90 Per Hour
Job Type
Permanent
Posted
8 Sep 2022

Our client is a well-established company based in Warwick. They are a leading provider for heating solutions and one of Europe's largest manufacturers. They are currently looking to hire Customer Service Advisors to join their Customer Support team on a temp to perm basis. The ideal candidate will have a confident telephone manner and enjoy speaking with people; you will either have existing customer service experience from an office, retail, hospitality or similar background, or be a recent college/university leaver looking for their first step on the career ladder.

Please note: Although this is initially a temporary role, it is with the view to go permanent. There is the option for both full time and part time work (20 - 40 hours per week, but part time would run 8am - 12pm). The working pattern is Monday - Friday, with one weekend day working (Saturday or Sunday) in every two weeks. The initial training period will be 2 weeks (office based) and then afterwards, it will be a hybrid working role.

Start Date: The start dates are fixed, so candidates will need to be available to start on either the 3rd October or the 17th October.

Main Responsibilities

  • Taking inbound calls from customers with problems.
  • Talk with customers to get to the root of their problems.
  • Maintain good records of all customer conversation.
  • Meet all targets and objectives set for our Sales & Customer Support Agents.
  • Promote our excellent Service Plans to our customers to give them long term cover and solutions.

Key Skills

  • Good communication skills
  • Teamworking skills
  • An ability to listen, empathise and confidently respond to customers
  • Self-motivation
  • Organisation
  • Previous office experience is not essential

If you would like to apply for this opportunity, please submit an up-to-date CV including details about your current or most recent salary and your availability/notice period. You can also call Daisy Flower on for a discreet and confidential discussion about the role.

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Details

  • Job Reference: 707324753-2
  • Date Posted: 8 September 2022
  • Recruiter: Plus One
    Plus One
  • Location: Warwick, Warwickshire
  • Salary: £9.90 Per Hour
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent