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Graduate Trainee - IT

Daventry, Northamptonshire
Job Type
12 Sep 2022
CAD-IT are a global dynamic software sales and consulting company focusing primarily on Industry 4.0 within the service and manufacturing areas. This includes solutions for SLM (Service Lifecycle Management), Industrial IoT (Internet of Things) and Augmented Reality. In addition, CAD-IT provides Business Strategy consultancy and engineering support for Service, outsourced technical publications and digital transformation to industries globally. Our UK team is based in Daventry, Northamptonshire. We are passionate about innovation and our dynamic and friendly team work collaboratively to give their very best to our customers. Job satisfaction, wellbeing and career progression are the top of our list for our employees, and in joining CAD-IT you will be working within a future-thinking, supportive team environment which places clear focus on your needs and aspirations. Who are we looking for? We are on the lookout for ambitious, innovative, pragmatic, and self-motivated individuals who are excited to grab a unique and exciting opportunity to join CAD-IT as a Graduate Trainee. Our aim is to provide the successful candidate with a range of learning and development opportunities working on live project deliverables to gain valuable work experience that may be transferred to a variety of settings within the company. The Role Reporting into our IT Manager this entry level opportunity would be suitable for an enthusiastic individual looking to build and develop a career in IT. You will be a member of a small IT team with a wide spectrum of responsibility and involvement. The role will provide first line technical support to internal staff and assist with new and ongoing IT projects. Maintaining both hardware and applications/systems. Conduct analysis, diagnosis and resolution of software and hardware issues. You will also support in the maintenance of data and its security. In addition, you will be responsible for supporting remote workers using the available hardware and software systems. Key Responsibilities Progress IT support calls, ensuring responses are within SLA guidelines. Assist in building and maintaining hardware and software assets. Provide excellent customer service to all Stakeholders. Escalate to IT Manager any potential issues. Assist in IT projects as required. Liaise with other internal and external technical support teams. Maintain hardware asset and security. Order replacement equipment and control all consumables required for daily operational use. Assist in the development and maintenance of our Office 365 environment and digital systems. Assist in network infrastructure and maintenance. Person Specification BTEC, DIPLOMA, Advanced Apprenticeship, IT degree or equivalent. Experience of IT hardware fault diagnosis and repair. Knowledge of Office 365 and Microsoft Operating systems. Knowledge of backup and recovery systems and technologies. Ability to install and configure software applications and programs. Excellent attention to detail. Experience of VMWare an advantage. Good communication skills. Willingness to learn and take ownership of own professional development. What to expect: We offer a structured programme, training you on different aspects of the company by giving you a unique opportunity to gain IT skills in a variety of core business areas, for example: Technical Publications Engineering support Augmented Reality Industrial IoT Project Management Business Strategy Service Lifecycle Management Presales, Sales and Marketing Benefits including: Private Health Insurance Stakeholder pension Hybrid working 25 days annual leave + bank holidays Free parking CAD-IT Mental Health Support Group The opportunity to join our Culture Committee Companywide and team social events, plus more! If you ve read this far, why not take the plunge and send us your CV
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  • Job Reference: 710451499-2
  • Date Posted: 12 September 2022
  • Recruiter: CAD-IT UK Ltd
    CAD-IT UK Ltd
  • Location: Daventry, Northamptonshire
  • Salary: £21,000
  • Sector: I.T. & Communications
  • Job Type: Permanent