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Head of Data, Claims and MI

Gateshead, Tyne And Wear
Job Type
12 Sep 2022
Head of Data, Claims and MI Salary DOE Gateshead Role Overview: Responsible for the management of data and compliance team, to ensure full compliance across all contracts/subcontracts, accurate monthly claims, effective audit activity across all contracts in accordance with SFA / Skills provider guidance, and management of MIS systems and reporting. Principle Accountabilities: Develop and implements data management processes and systems to ensure that all staff have consistent, reliable data in line with business and contract key performance indicators. To ensure processes are developed, implemented and completed for all learner files in all contracts. Responsible for timely and accurate data entry ensuring that all systems and paperwork complies with audit requirements. Ensure that learner information is accurately recorded in a timely fashion to meet month end deadlines and contractual requirements. To ensure all paperwork for processing has been completed correctly for both supply chain and direct delivery. To standardise the forms / paperwork used to ensure one set of centrally controlled documentation is used by Pin Point Training and its supply chain for claims processing. To understand Skills Provider guidance and ensure the administration team are kept up to date with any updates or training required. To ensure internal systems and paperwork reflect and adhere to latest skills provider guidance. Ensuring all data errors reported are corrected within the timescales set. Responsible for regular returns of data to identify errors and safeguard against finances. To use recognised industry applications to safeguard and maintain quality of data (DSAT, FISS and any further recommended and released applications). To ensure Skills claims for funding are maximised by meeting deadlines for processing. Maintain records of missing paperwork and inform the delivery teams and supply chain to ensure this is received promptly to complete the audit trail for every learner file, liaising with Operations Manager and Head of Quality on any paperwork or quality issues. To liaise with the Operations Manager for the processing of any early leavers that may occur. To ensure the timely collation, management and compliance of all apprenticeship related data inclusive of employer SLAs, IRL and review documentation. To review monthly claims values with the Operations Manager prior to upload. To ensure all learners are registered and certificated when required and in line with funding guidelines. To provide operational staff reports of performance activity across all contracts. Establish appropriate filing and data storage systems in line with the needs of each contract that comply to the processes and procedure of the company and relevant Data Protection legislation. To lead on data management across contracts using Aptem platform. GENERAL RESPONSIBILITIES: Ensure that you work to the Pin Point Training vision, values, objectives and priorities and are strongly committed to them Understand and adhere to all responsibilities to ensure that the quality requirements of Pin Point Training s Quality Assurance Framework, the prime contractor, funding body, OFSTED, DWP Quality Framework, or any other contract stakeholder, are maintained Promote the principles of Equality and Diversity and ensure that the policy is fully applied at all times Understand and be committed to all personal responsibilities under Health & Safety and Safeguarding procedures, and ensure that the policies are adhered to at all times Ensure that the Code of Conduct, Data Protection, Harassment & Bullying, Confidentiality, Anti-Fraud, Data Security and all other policies of the Company are fully applied at all times Strictly adhere to all Pin Point Training processes and procedures Ensure individual expertise and subject area knowledge is up to date through Continuous Personal Development, including sharing good practice, engaging with training and acquiring / maintaining any individual qualifications required for the role. Work flexibly across offices, as and when directed by line managers. As necessary, and in addition to the above, undertake other activities commensurate with the nature of the post. Core Competencies All Pin Point Training employees are required to demonstrate a number of core competencies Self management manage workload effectively Relationship management develop and maintain productive relationships with your Team, Management, Clients, Partners, Sub contractors and all key stakeholders. Customer focused committed to understanding client aspirations, supporting their needs. Attitudes & Behaviours Represent Pin Point Training in a professional manner on all occasions. Strive to improve practice to be creative and innovative and work towards continuous improvement To adopt a co-operative approach to delivery by maintaining and promoting effective communications, sharing good practice across the organisation and with externally. Experience and Qualifications required Essential Experience of SFA/ESF administrative requirements and data capture Experience of SFA monthly returns and end of year processing Knowledge of SFA / Skills funding and ILR requirements. Knowledge of apprenticeship levy funding and associated employer incentives. Knowledge of databases and general administrative procedures. Excellent IT skills that include Word, Excel, Powerpoint and Outlook. Ability to meet and lead a team to tight deadlines, prioritise work and work under pressure. Customer focused with excellent communication and interpersonal skills. Excellent organisational skills. Excellent attention to detail & accuracy Previous management experience Strong MIS knowledge and implementation experience Pin Point Training is committed to safeguarding and promoting the welfare of all learners/customers and expects staff to share this commitment. All Roles will require a basic DBS Disclosure check due to the nature of the work to be undertaken
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  • Job Reference: 710455208-2
  • Date Posted: 12 September 2022
  • Recruiter: Pin Point Recruitment
    Pin Point Recruitment
  • Location: Gateshead, Tyne And Wear
  • Salary: On Application
  • Sector: Education
  • Job Type: Permanent