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Infrastructure Engineer

Flackwell Heath, Buckinghamshire
Job Type
8 Sep 2022
What Dreams are made of, we re the UK s most loved bed retailer - backed by Tempur Sealy and established in 1985. Our purpose is serving the nation with beds they love. In life. For life. To maintain the Dreams IT Infrastructure in a secure and controlled manner. Provide 2nd/3rd line technical support in all areas of the business. Involvement in project work to enhance IT or business functionality. What you ll be doing: Manage the existing infrastructure hardware, including routers, servers both physical and virtual, arrays, email, and cloud technologies. Manage IT systems, performing maintenance and ongoing housekeeping activities such as backups, system monitoring, software updates, server clean up tasks, AD housekeeping and security activities. Installation of any new hardware and technologies as they become available. Manage cloud technologies including Office 365, Mimecast, web portals and other file transfer mechanisms. Maintain the security of the Dreams systems and networks within company guidelines and any legal requirements such as PCI and Data protection. Adherence and promotion of the Dreams IT change control processes. Installation and support of all IT hardware and software as required. Involvement in projects which will entail managing projects, providing project plans, technical input/solutions and producing regular updates. A bit about you: Minimum of 2 years proven experience within an IT environment, ideally within a fast-paced retail/ multi-site/ FMCG space. Understanding IT Infrastructure concepts used in dispersed organisations, such as IP networking, AD, DNS, group policies and Office 365. Familiarity of IT hardware such as routers, physical and virtual server environments. Understanding the needs of secure IT environments, backup and patch processes and change control process. Awareness of ITIL principles and best practice and the continuous improvement cycle. IT professional qualifications desirable (i.e. CCNA, Degree, Microsoft (MCSE)) Ability and confidence to build relationships across all levels of the business. Excellent telephone manner and verbal and written communication skills. The good stuff we offer: Competitive salary Discretionary annual bonus On-site gym Amazing company discount on Dreams products Discounts on 100 s of high street & online brands including restaurants, holidays, and shopping Optional buy in schemes including additional holiday, Simply Health, Savings and Loans Life Assurance Free onsite parking Opportunities to progress throughout the wider business Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services to you and your household
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  • Job Reference: 707258483-2
  • Date Posted: 8 September 2022
  • Recruiter: Dreams Ltd
    Dreams Ltd
  • Location: Flackwell Heath, Buckinghamshire
  • Salary: On Application
  • Sector: I.T. & Communications
  • Job Type: Permanent