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IT Support Technician

£25,000 to £30,000
Job Type
8 Sep 2022

Job Title: IT Support TechnicianLocation: WolverhamptonSalary: £25,000 to £30,000Benefits: Pension

Established for nearly 60 years this progressive and award-winning engineering services firm, based over two sites in the UK with their head office in Wolverhampton are looking for an IT Support Engineer.

We are looking for someone who has had some experience within the IT sector and ready to learn in a hands-on role. If you have had a few year's hand-on experience in first line support this could be the role for you where you will learn and develop your technical skills in second line support and projects.

The Role

Based in Wolverhampton, you will be responsible for the following:

  • Providing Support to our internal customers via telephone, email and face to face interactions.
  • Log trouble tickets and remedy via the support desk with set SLA.
  • Build and supply equipment for new users and retrieval of equipment from leavers.
  • Project work

Key Experience Required

You will be a experienced in 1st line support with knowledge of the following.

  • Win 10 / Office 2014 / 365 / MS Teams
  • Hands on experience with Desktop PC's and Printers
  • Active Directory - adding users
  • Experience of using a service desk system such as ManageEngine
  • Remote support tools
Although this is an office based role in Wolverhampton you may occasionally travel to their other site in Warrington for project and support work so a driving license is essentialCoburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
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  • Job Reference: 707327014-2
  • Date Posted: 8 September 2022
  • Recruiter: Coburg Banks Limited
    Coburg Banks Limited
  • Location: Wolverhampton
  • Salary: £25,000 to £30,000
  • Sector: I.T. & Communications
  • Job Type: Permanent