Allyn International is currently looking for a Logistics Team Leader to lead our small team in Pensacola, Florida. Allyn is a privately held professional services firm established in 1992. We provide high-quality, customer-centric services and solutions for the global marketplace. Our clients range from small local businesses to Fortune 500 firms in multiple industries.
The On-Site Logistics Team Leader is responsible for managing the department s day-to-day operations, having an immediate impact on business fulfillment, client relations, and the achievement of long-term departmental goals and objectives. This position works with the Logistics Manager to ensure that standard processes and relevant metrics are in place, and are used to improve customer service, reduce or contain transport costs, and increase the productivity of the department. The Logistics Leader has primary responsibility for prompt issue resolution and acts as backup to the Logistics Manager.
Position Details: On-Site Logistics Team Lead
Location: Pensacola, FL
Position/Classification: Full-Time; Exempt, Lead Level
Hours of Work: Regular business hours, Monday-Friday
Physical Demands: Sitting, typing, carrying, and climbing stairs
Drug Free Workplace and Equal Opportunity Employer
Work from home one day a week, 12 weeks paid maternity/paternity leave, medical, dental, vision, basic life (paid for by Allyn), voluntary life, STD (paid for by Allyn), LTD, 401k with Company Match, Paid Vacation, Paid Sick Time, Paid Holidays, tuition reimbursement and more!
Required Experience and Education:
Bachelor s or equivalent college degree
International logistics experience preferred: transportation, customs, warehousing, supply chain principles, geographical concerns, political nuances
Ideal Candidates Will Have:
Issue resolution experience
Written and verbal communication skills
Problem solving skills
Planning and organizational skills
Data analysis skills
Excellent customer service
Proactively takes initiative and seeks opportunities for process improvement
Effective time management and prioritization skills
Plan and coordinate cargo routes in accordance with legal and customer requirements.
Communicate the cargo routing process with clients, freight forwarders, and customers.
Issue resolution and shipment responsibility
Initiation of Claim against Logistics Service Provider if needed
Claims Status Tracking and Follow Up with LSP for Claim Reimbursement; Retention of Applicable
Invoicing Information for Damage Repair and Coordination with appropriate individual(s) for Cost Recovery/Accounting Information
Obtaining spot quotes for lanes or loads that aren t contracted
Oversee day-to-day operations
Training for internal team members or external customers / suppliers
Training and support for client and external users of TMS system (ALA/OTM)
Act as back up to the Logistics Manager as requested
Facilitate prompt issue resolution and oversee issue resolution within department. Timely forward suggested corrective actions or issues needing additional attention to the Logistics Manager
Distribute workload efficiently among department team members
Run standard reports and metrics on a regular basis. Analyze and review findings with Logistics Manager
Ensure client satisfaction
Manage on-call shift for department team members
Exhibit Allyn core values
Manage IT projects and special projects
Travel to client locations as needed
Participate in sales, marketing ,and business development
Publications and articles
Supervise employees and manage them on a day to day basis including:
Employee growth and development
Coaching and mentoring
Disciplinary action and corrective counseling
Performance reviews and Professional Development Plans
Time sheets and leave requests
Allyn is a privately held professional services firm established in 1992. We provide high quality, customer centric services and solutions for the global marketplace. Our core products include transportation management, logistics sourcing, freight forwarding, supply chain consulting, tax management, and customs compliance. Our clients range from small local businesses to Fortune 500 firms in industry sectors such as power generation and renewable energy, road construction equipment, electronics, industrial materials, heavy duty trucks, mining and drilling equipment, oil and gas, modular building, medical equipment, not for profit, and US government. Allyn conducts business in over twenty different languages and has extensive experience in both developed and emerging markets. Our highly trained experts are located throughout North America, South America, Europe and Asia. Allyn has regional headquarters in Fort Myers, FL USA, Shanghai P.R. China and Prague, Czech Republic.
Allyn offers a team environment, competitive benefits and ongoing training, and support for our team members. If you are in alignment with our corporate values of focused growth, well-being, enjoyment, contribution, excellence, creativity, prosperity, and integrity, and while valuing professionalism and teamwork - now is the time for you to accelerate your career and join the Allyn team. Apply today or refer a qualified friend!