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Manager, Business Intelligence

Fort Worth, Texas
Job Type
5 Aug 2022
Virtuoso is the leading global travel agency network specializing in luxury and experiential travel. This by-invitation-only organization comprises over 1,200 travel agency locations with 20,000 travel advisors in 50 countries throughout North America, Latin America, the Caribbean, Europe, Asia-Pacific, Africa and the Middle East. Drawing upon its preferred relationships with more than 2,200 of the world s best hotels and resorts, cruise lines, airlines, tour companies and premier destinations, the network provides its upscale clientele with exclusive amenities, rare experiences and privileged access. Normalized annual sales of (U.S.) $25-$30 billion make Virtuoso a powerhouse in the luxury travel industry. For more information, visit .

As Virtuoso continues to grow our BI department, the Manager, Business Intelligence is responsible for managing a team of BI Analysts as well as providing data analysis, data visualizations, and partnering with various internal teams across the organization to provide insights.

Primary Duties & Responsibilities include the following. Other duties may be assigned.

Provide advanced data analysis to inform business strategies and drive partner engagement
Combine data sources to discover insights, identify trends, and investigate anomalies
Develop data visualizations using Tableau that inform business users of performance, opportunities, and room for improvement across our product offerings
Manage and mentor a team of BI Analysts to deliver the best possible Tableau dashboarding products for both internal and external audiences
Support, deliver, and explain reporting across the business to inform users of how reports operate, what they are displaying, and what they mean
Work with complex projects and business requirements while making output user friendly and comprehensive
Perform root-cause analysis and seek to understand the data
Ability to work in a white space environment and be creative
Perform ad-hoc analysis around all product types within the Virtuoso network


Bachelor's degree in any quantitative field (business, math, finance, statistics, computer science, engineering, etc.)
4-7 years of in-depth experience working on research projects with broad industry scope, as well as prior experience interacting with external contacts or clients.
Minimum 4 years working with Tableau
Minimum 4 years working with SQ

Skills, Abilities, Experience

Detail oriented with strong sense of data accuracy
Advanced data visualization skills and admin knowledge in Tableau
Advanced SQL skills (MS SQL Server, Snowflake, etc.)
Advanced Microsoft Excel knowledge
Advanced knowledge of the principles of data analysis and data quality
High level of attention to detail
Creative problem solving
Strong written, verbal, and interpersonal communication skills

Travel Requirements

Infrequent travel may be required to attend company events (1-3 trips per year)
Travel will be primarily domestic but may include some international

Type & Nature of Contacts

Internal: Key job contacts are primarily with director level staff and above outside of the job s immediate work unit/department.
External: Contact possible with members, partners, and outside vendors

Physical/Mental Demands

Rare unplanned research spikes with short/tight turnarounds.
Occasional days full of back-to-back meetings.

We offer a competitive salary and full benefits package, including medical/dental/vision/life, 401(k) savings plan, and more. Virtuoso is an equal opportunity employer, dedicated to promoting a diverse workforce.
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  • Job Reference: 678579782-2
  • Date Posted: 5 August 2022
  • Recruiter: Virtuoso, LTD.
  • Location: Fort Worth, Texas
  • Salary: On Application
  • Sector: I.T. & Communications
  • Job Type: Permanent