Job Profile Summary
Defines and delivers evolving continuous improvement projects to provide a standardised efficient P&C lifecycle services supporting key business objectives. Acts as a change-agent to develop and implement people operations processes improvements and working with data to identify insight and trends.
A self-starter who is able to manage multiple teams and stakeholders to deliver projects within defined timings and parameters
Lead the provision of high quality administrative and transactional processing support in the delivery of people lifecycle and people calendar events.
Deliver continuous improvement initiatives to provide a standardised efficient people lifecycle service.
Provide initiation, definition, delivery and closure of key operational and strategic programmes (such as Reward , DE &I, employee offer) and their constituent projects within agreed timescales, cost and quality.
Co-ordinate transformation activity across the Regions so that activity is adequately resourced and manageable for the field PR/ P&C team.
Management of Change specialist interfacing with Operations to ensure successful communication and implementation of people activity/interventions.
Ensure the people services are efficient and cost effective. All processes are clearly articulated, customer centric, sustainable and electronic where possible.
Oversee provision and tracking of retail-wide reporting data and management information in the format and quality required. Monitor Operations KPIs and trends, proposing interventions as appropriate.
Build strong relationship with customers including retail P&C team, Operations Leadership team, Line Managers and employees.
Ensures that people policies and processes are in line with all relevant legislation.
Owns business continuity plan for the retail people function in the UK.
Manages engagement and well being plans for retail teams
Considerable HR Generalist experience in frontline environment and a track record of delivery
Created and lead a project management plan (including stakeholder and communication plans) across all stages (Appraise, Select, Define & Execute).
Knowledge and application of problem solving techniques to understand and analyse the root cause of an issue and develop an intervention. (e.g. six sigma)
Knowledge of HR administration systems would be beneficial
Knowledge and understanding of key business strategy, costs and their drivers
Identification of substantial continuous improvement opportunities in HR process or policy.
Comfortable in dealing with conflict management
Able to be responsive in a fast-paced, demanding operational environment and
Comfortable working in a matrix organization
Why join us?
At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly.
At bp, we provide an excellent environment and benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others!
Diversity sits at the heart of our company and as an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place. We do not discriminate based on race, religion, colour, national origin, gender and gender identity, sexual orientation, age, marital status, veteran status or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
People & Culture
Job Family Group
About BPPEOPLE & CULTURE
People & culture discovers, empowers and cares for brilliant people, and so can you. Together, we can build and enable our culture, emotionally connected leaders and dynamic teams - and help our company achieve its purpose for people and our planet.
Join us and work closely with our business by:
always putting our people first, understanding and responding to their needs, supporting their health, wellbeing and recognising them for great work
hiring and developing talented people and empowering them to progress
enabling an inclusive and agile culture, where our teams thrive and add value
developing emotionally connected leaders who continuously learn, put others first and enable everyone to be at their best
creating energising workplaces that enable collaboration and innovation.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, neurodiversity/neurocognitive functioning, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations.