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Sharing Economy & Mobility Underwriting Manager- GRS

United States
Job Type
1 Aug 2022
With ride-hailing, vehicle-sharing, car subscriptions, on-demand delivery, micro mobility and autonomous vehicles, transportation options have never been so plentiful - or presented so many emerging risks.

Drawing on Liberty's vast commercial and personal lines expertise, our Mobility & Sharing Economy Practice represents a new underwriting model that brings a full range of tailored solutions and nuanced pricing approaches to the marketplace. This dedicated practice combines creative commercial underwriting with product, actuarial, legal, and claims teams to deliver a robust insurance experience. Join our expanding underwriting team to foster change and innovation to the traditional insurance landscape. Partner with brokers and mobility / sharing economy businesses to develop risk management solutions to address today's unique exposures and prepare for the future.

Our team is preparing for disruption and helping to strategically position Liberty at the forefront of the new mobility world. Since its inception in 2019, the team has exceeded new business goals and written some of the largest accounts in the company. Liberty Mutual's Mobility & Sharing Economy team was named "Insurance Underwriting Team of the Year" in 2020 by Business Insurance in recognition of its innovation and creativity in this space.

As a Mobility & Sharing Economy Underwriting Manager, you will manage a team of underwriting professionals responsible for renewing, identifying, and pursuing opportunities to achieve a balanced, profitable, and quality book while protecting Company assets. This role includes hands on management of all aspects of underwriting execution for one of the company's largest accounts. Responsibilities include risk assessment, broker management, marketing, coverage and pricing analysis, and industry thought leadership. This role requires strong analytical, communication, and negotiation skills in order to thrive in a dynamic and collaborative environment. You will develop and maintain effective business relationships with internal and external partners. You will apply an advanced level of expertise and judgment to analyze data prepared by underwriters and provide approval for risk selection and acceptance, coverage, and price for multi-line casualty business in the sharing economy and new mobility sector.


Leadership: Responsible for the acquisition, retention and development of senior level underwriting talent. Formally manage, guide, mentor, and coach underwriters in both technical and professional skills. Foster an environment conducive to innovation, continuous improvement and product development.
Risk Selection: Responsible for developing and implementing a strategy to better evaluate risk quality and further underwriters' skillset in qualifying, selecting and assessing new mobility and sharing economy risks. In addition to managing staff, also responsible for underwriting select book of complex accounts.
Agent/Broker Relationships: Establish and maintain high level of relationship management with key Agents and Brokers. Develop underwriters' negotiation, communication and general deal making skills.
Portfolio Management: Evaluate portfolio performance based on profitability metrics, multiline diversification, reinsurance, production metrics and industry trends. Define strategy and oversee execution of continuously improving portfolio in alignment with team objectives. Be the lead custodial of capital for your team.
Quality Audit and Account Review: Ensure files meet regulatory requirements and internal documentation standards. Coach underwriters to articulate thought process, decision making within both account reviews and file documentation.
Bachelor's degree or equivalent training plus at least 7+ years of relevant and progressively more responsible production underwriting experience; MBA preferred; CPCU Designation preferred
Expert knowledge of underwriting concepts, practices, procedures and techniques, including, but not limited to coverage issues, product lines, pricing, and competitive landscape. In particular, advanced knowledge of commercial fleet and HNOA auto underwriting and/or product management experience (or other related functions) preferred
Deep knowledge of the P&C industry, competitors, insurance product pricing, financial drivers of profitability; comprehensive understanding of legislative and Department of Insurance regulations
Minimum two years of previous people management / supervisor experience preferred; Prior management experience within the insurance industry preferred
Strategic thinker and hands-on contributor. Expert knowledge of all products, end-to-end, with passion for achieving results
Ability to effectively interact with brokers and internal departments
Strong verbal and written communications, and organizational skills
Strong negotiation, analytical and decision-making skills
Self-starter who will search for opportunities and challenges and then address them accordingly
Strong relationship, negotiation, influencing and persuasive skills
Collaboration and teamwork with other functions at the executive and management level
Flexibility and capacity to handle multiple demands
Underwriting experience in sharing economy, new mobility or autonomous vehicles preferred

This position may consider a stronger salary range for the ideal candidate

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more, please visit

Liberty Mutual has proudly been recognized as a "Great Place to Work" by Great Place to Work US for the past several years. We were also selected as one of the "100 Best Places to Work in IT" on IDG's Insider Pro and Computerworld's 2020 list.

We have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates-as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit:

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Bachelor's Degree

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  • Job Reference: 673971978-2
  • Date Posted: 1 August 2022
  • Recruiter: Liberty Mutual Insurance
  • Location: United States
  • Salary: On Application
  • Sector: Insurance & Superannuation
  • Job Type: Permanent