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Team Lead / 3rd Line Support Analyst

£250 to £300 Per Day
Job Type
5 Sep 2022
Team Lead/3rd Line Support Analyst required to join a well known private sector company based in Fife on a 6 month initial contract, offering a rate of £250-£300 a day and has been determined to be inside IR35. This role is offering hybrid working and will require you to be on site in Fife 3 times a week with the rest from home. This contract will see you take on a mixture of both BAU and project work as you join the company during a very busy period. Your main responsibility will be to manage any escalated end users requests from within the company and be on hand to support the overall network infrastructure. On top of this you will be expected to guide and help the team on any projects such as hardware rollouts and several infrastructure improvements. For this role you must come from a strong IT support background and have proven experience working as a Team Lead/3rd Line Support Analyst. You will be able to demonstrate knowledge on a number of client Microsoft applications and be able to utilise tools such as Active Directory to configurate and maintain a Windows Server Environment. You will also be able to handle key tasks, such as troubleshooting DBN errors, setting up Hyper-V servers, and providing advice on any Firewall configurations. You will also have solid communication skills and be comfortable being the main POC for several users throughout the company, as well as using your technical expertise to help support and mentor 1st and 2nd line staff within the business! Key Skills and Experiences: Solid IT Support background Experience configurating, maintaining and troubleshooting IT hardware such as Servers, Routers, and Firewalls. Experience working with Active Directory and Windows Server Experience working with Cisco hardware Mange end user requests and act as a Team Lead and mentor for 1st and 2nd line support staff This is an excellent opportunity to get on board with a very exciting company that will give you the freedom to really develop your skillset even further
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  • Job Reference: 704624256-2
  • Date Posted: 5 September 2022
  • Recruiter: Cathcart Associates
    Cathcart Associates
  • Location: Fife
  • Salary: £250 to £300 Per Day
  • Sector: I.T. & Communications
  • Job Type: Contract