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Technology Co-ordinator

Job Type
12 Sep 2022
PIB Group are now looking for an Employee Benefits Coordinator to join our growing employee benefits team, the key purpose of this role will be to provide Benefits Technology and Data Processing support services to a portfolio of clients and to assist with the co-ordination of client work in an accurate and timely manner. Responsibilities: Responsible for the day-to-day support and delivery of our technology portals to allocated clients including the portal renewals and general requirements Responsible for regular and ad hoc updates required for clients using benefit platforms Support Consultants with technology services and the processing of data on our benefit platforms in line with internal processes Build effective relationships with clients and providers through a thorough knowledge of their schemes and regular written and verbal communication Provide proactive support for ongoing client services and project-based work Provide support to advisers and the client facing team with meeting and report preparation, obtaining and checking statistics in line with compliance requirements Management of workflow within agreed internal service level agreements and processes Provide ad hoc support to day to day technology client queries, resolving or escalating as necessary Produce work to a high level of quality and accuracy Accurate completion of internal systems and databases to ensure maintenance of client records in line with compliance requirements Support the development of internal best practice and continuous improvement Develop knowledge of wider employee benefits products and the market including internal and external training and, where agreed, qualifications Experience: Demonstrable experience of data processing and data handling Previous experience with benefits technology and benefits portals Experience dealing with excel spreadsheets and the processing of data The candidate should be highly organised with strong administrative skills, an ability to prioritise own workloads and work to deadlines and an eye for detail. Ability to produce work of high accuracy and quality. IT Literate - MS Word, Excel and Outlook Employee Benefits based Technology experience working with Flexible Benefits Platforms A strong team player Positive can-do attitude Committed to learning and development Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Very generous maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more If supporting the local community, engaging with charities and having the opportunity to give something back interests you, you have the opportunity to take an extra day to support this with a Volunteering day. We also offer a wide range of discounts including a kids pass giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB s carbon footprint. We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law. Ref: (Apply online only)
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  • Job Reference: 710446175-2
  • Date Posted: 12 September 2022
  • Recruiter: pib Group
    pib Group
  • Location: Birmingham
  • Salary: On Application
  • Sector: Accounting
  • Job Type: Permanent